At LuxNutra.com, we want you to be completely satisfied with your purchase.
If you experience any issues with your order, please contact us within 7 days of delivery.
Returns
Because we work with global suppliers and offer competitive prices, we do not accept product returns unless the item is:
- damaged
- defective
- incorrect item received
Refunds
Refunds are issued only if:
- The product arrives damaged
- The product is defective
- The order never arrives
- The wrong item is received
In these cases, we may ask for a photo/video as proof.
Refunds are processed within 5–7 business days after approval.
Order Cancellation
Orders can be cancelled within 12 hours of purchase.
After processing begins, cancellations are no longer possible.
Late or Missing Refunds
If you haven’t received your refund, check:
- your bank account
- contact your credit card company
- contact your bank
If you still need help, email us: support@luxnutra.com